Factory support
Prepare generator identification, installation checks, settings and test responsibilities before initial startup.
Factory overview
Commissioning confirms that the supplied generator, the completed installation and the site electrical system are ready to work together. Send our factory the generator, engine, alternator and controller identification before startup. Installation and energized testing must be led by qualified local professionals under an approved procedure.
Record nameplate details and compare the delivered generator, engine, alternator, controller, breaker and accessories with the agreed supply scope. Photograph identification plates and wiring terminations before covers are closed.
Qualified personnel should verify foundation, mounts, fluids, battery polarity, coolant, guards, ventilation, exhaust, fuel integrity, cables, grounding, protection and emergency stop. Do not use startup to discover an incomplete installation.
Use an approved sequence for cranking, warm-up, voltage and frequency checks, alarm verification, transfer testing and staged load application. Record readings at each stage and stop if pressure, temperature, vibration, leakage or electrical behavior is abnormal.
Retain settings, test results, model references, manuals, parts information, operator training record and unresolved items. Send our factory clear evidence of any equipment-related issue so we can identify the correct support scope.
Contact our factory
Share the load, fuel, electrical output and site conditions. Our team will review the nearest confirmed configuration.
